reviews of 3622 web apps
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Booker

Appointment scheduling and booking


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Published 02/18/2015 and rated Ratingstars4 4 out of 5 stars
by AppAppeal Editor
What can you use the app for?

Booker is an all-in-one business management software that helps service, class and lesson-based businesses to better manage their booking operations. At the core of the Booker app, is a booking system that lets your clients book and pay for services at any time, from any device, and from multiple platforms.

With Booker, users can discover and book your services social media and third party networks. The app can also be used to sell products online, manage employee schedules and payroll, and launch marketing and promotional campaigns.

Booker helps your business to get discovered by being listed on the Booker Marketing Network - a network of third party sites such as Yelp, MapQuest and Facebook with a reach of over 160 million. The dedicated Booker Customer app works on iOS, Android, and Kindle and lets your users check availability, view a map and directions, and see your social media activity and promotions.

Most importantly, the customer booking app lets your clients select and pay for services at a any time. With built-in payment processing, your customers can purchase gift cards, products, put down deposits, and pay outstanding fees with their credit cards from your site.

Booker helps to increase customer loyalty by promoting your business through email marketing and promotional campaigns. The app comes with 6 pre-built and customizable templates and uses customer data, such as their last appointment, to send targeted offers. The emails contain discount codes that clients can use the next time they book with you.

A results dashboard shows a visual representation of the success of your campaigns. All of this activity in Booker can be viewed through the Booker Mobile app which also lets you manage your appointments calendar, access customer profiles, manage payments, and more.

Booker screenshot
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What is the history and popularity of the app?

Booker has been on the market since 2010 and is headquartered in New York. The app has won a number of awards including Les Nouvelles Esthetiques Spa Award 2013 - 2015 and the Readers Choice Award Finalist 2014 from Launchpad magazine.

Booker is used by clients in over 70 countries who come from spas, salons, studios and lesson-based businesses. Their clients include the Hard Rock Hotel & Casino in Punta Cana, Barceló Hotels & Resorts, and YeloSpa.

What are the differences to other apps?

Booker covers all the expected features of an appointments scheduling solution, namely a customer-facing booking app and an employee-facing scheduling app. In addition, Booker offers a more complete business management solution with tools to manage employee payroll and business inventory, an integrated point-of-sale (POS), credit card and mobile payment processing, online and printable gift cards, listings on third party networks and promotions on social media channels, as well as email marketing, and membership and loyalty awards.

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How does the web app look and feel to use?

Booker offers a clean and attractive blue and white interface with a top navigation header giving access to the following tabs: appointments, customers, orders, schedules, marketing, products, and reports. Within each tab you can access more detailed information such as customer profiles and all their booking activity.

You can view and edit your schedule and availability, upload and edit product descriptions and inventory, access visual reports, manage customer memberships, define customer loyalty offers, and more. The customer facing booking page and app is also clean, neat and easy-to-use, and can be customized to match your brand. Both apps work seamlessly on mobile and tablet.

How does the registration process work?

To get started using Booker you need to sign up for a 3 minute product demo which you can do via their website by clicking on the “Tour the Software” button on the top right hand side of each page.

This leads to a page with a form you need to fill in with your name, email, business name, number of employees, number of locations, phone number and message. For further information you can also call sales via the phone number on their website.

What does it cost to use the application?

Booker offers two sets of pricing plans depending on the business type: appointments-based or classes & practices. There are four plans within each: Kickstart, Basic, Standard and Plus.

The appointments-based plans cost $45, $85, and $135 per month, with a custom price for the Plus plan. The classes & practices plans cost $45, $65, and $95 per month, and again the Plus plan is based on a custom quote. The number of features grows with each plan.

Who would you recommend the application to?

Booker offers solutions for service-based business such as beauty salons, spas and massage parlours; class-based businesses such as dance studios, fitness studios and yoga studios; and lesson-based businesses such as music lessons, sports lessons and pet services.

There are solutions for single-location businesses as well as multi-location franchises. Booker’s range of features serve staff, managers, business owners, and customers alike. The app is ideal for mobile and tablet users, and its loyalty program features make it suitable for businesses with recurring clients.

  • Online, customized booking page to add to your website
  • On-page bookings though Booker Marketing Network on Yelp, MapQuest & more
  • Email marketing campaigns and loyalty programs
  • Social booking on Facebook and mobile and tablet bookings
  • Sell products online with payment processing and a POS
  • Manage employee schedules, payroll and product inventory
  • Visual campaign and appointment booking reports


Booker video

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Booker pricing

Cheapest plan (per month) : $45.00
Most expensive plan (per month) : $135.00

Languages

English

English

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